COVID 19 Reopening Changes

Hello everyone, as we are allowed to reopen, until restrictions are lifted by the State of New Hampshire, we have some rules that must be followed, and some changes to procedure to insure a safe and enjoyable dining experience at Polly’s Pancake Parlor.

  1. If you or anyone in your party is sick. DO NOT COME in. If you have been in contact with anyone who has had COVID 19 recently please do not come in. The safety of our staff and other customers is our number 1 priority.
  2. While inside the building everyone must wear masks. The only time you may not is when you are seated at your table. This includes trips to the bathroom, etc.
  3. We ask that when you come in to add your name to the list please only send one person, it will help reduce congestion. Which is necessary for us to maintain social distancing as much as possible.
  4. If you are waiting for your table, please wait outside or in your car. We will give you a sanitized pager or call your name over our PA system. We cannot have people waiting in the entry way or gift shop at this time.
  5. You cannot go up to the pancake grills at this time. We also ask that you do not approach your server when they are away from your table. We are working on reducing server load to ensure they have more time to be with your party
  6. All parties must be 6 or smaller, including children. If your party is larger you will be split up and you will be sat as tables are ready. Which means you will likely be sat at different times and likely sat far away from each other.
  7. We ask that you keep your visits to an hour. What that means is once you are seated your time starts. Obviously if the food takes a long time we won’t kick you out, but we ask that people do not linger at the table for too long. There are 2 reasons for this, first being while we’re at a reduced capacity we would like to serve as many people as possible. Second is that if someone is sick, the less time they spend in the building the better.
  8. While social distancing rules are in place there are no reservations at Polly’s. It is first come first served, please be understanding with the host. We still have the call ahead list, you may call before your arrival. With the exception of the Columbus Day weekend Oct 10-12 when we will NOT be taking call aheads or doing take out. The number for that is (603)823-5575 Ex. 16
  9. Because of sanitation requirements our maple tray is changing. We still will offer all our Maple Tray goods, but we cannot put down the tray as is because it does not follow the guidelines put forward by the State of New Hampshire. We’ll still put down a pitcher of real maple syrup, and our granulated maple sugar (now in a salt or pepper shaker with a covered lid) your server will ask if you need butter, cream, sugar, sugar substitute or maple spread. If you need any more of something or something else just ask your server, we’re happy to grab more. But because we have to dispose of everything when you leave, we won’t be immediately giving large quantities.
  10. To reduce the risk of contamination when you order a full stack of pancakes you will get all 6 pancakes at once. We know this bucks a tradition, but we think it’s the safest path forward for now.
  11. Because of our reduced capacity, we do offer limited takeout. If too many people are placing orders you may experience a very long pickup wait time. Please be patient.